Privacy Notice

Introduction

The protection of your personal data is of great importance to SILENT4BUSINESS, S.A. DE C.V. (hereinafter referred to as "S4B").

S4B makes this PRIVACY NOTICE available to you, which aims to inform you about the type of personal data ("Personal Data") that we may collect from you, as well as the use, handling, and utilization of your personal data; this in compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations (the "Law").

Personal Data Collected

Our clients provide Personal Data to "S4B", directly, indirectly, and personally, through various means, which may include:

• Full name
• Email address
• Phone numbers (work and/or mobile)
• Official identification
• Federal Taxpayer Registry (RFC)
• Commercial and/or personal references

We also collect identification, contact, employment, academic, asset and/or financial, and address data.

Purposes of Processing

Primary Purposes (Necessary)

• Compliance with obligations contracted with you
• Customer service
• Establishment of relationships through service providers
• Identification purposes and profile creation
• Analyze how you interact with S4B
• Perform activities necessary for the legal relationship
• Conclude commercial transactions as supplier and/or client
• Compliance with applicable laws and regulations
• Preservation, integration and/or consultation of your Personal Data

Secondary Purposes (Not necessary)

• Inform about new services related to what was contracted
• Inform about changes in our services
• Inform for marketing purposes (marketing, retargeting, advertising)
• Evaluate the quality of the services we provide

Sharing Personal Information

We inform you that your personal data is shared within and outside the country with the following persons, companies, organizations or authorities:

ARCO Rights

You have the right to:

• Access: Know what personal data we have about you
• Rectification: Correct your personal information if outdated or inaccurate
• Cancellation: Delete your data from our records
• Opposition: Object to the use of your data for specific purposes

To exercise these rights, you must submit the ARCO RIGHTS EXERCISE FORM to the Data Protection Department.

Procedure to exercise ARCO rights:

1. Send request to email: privacidad@silent4business.com
2. Receive acknowledgment of receipt from Data Protection Department
3. S4B has 20 business days to process your request
4. If applicable, S4B will implement your request within 15 business days

Contact

For any questions or to exercise ARCO rights

Email: privacidad@silent4business.com

Updates

This privacy notice may be modified without prior notice. Consult the latest version on our website.

https://silent4business.com/