Privacy Notice
SILENT4BUSINESS, S.A. DE C.V.
At SILENT4BUSINESS, S.A. DE C.V. ("S4B"), we are committed to safeguarding your personal information. Our registered office is located at Avenida Insurgentes Sur No. 2453, 4th Floor, Colonia Tizapán San Ángel, Álvaro Obregón, C.P. 01090, Mexico City. For more information, please visit our website: silent4business.com.
This Privacy Notice aims to inform you about the types of personal data we may collect, the purposes for which we use it, and your rights regarding your information, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties and its regulations.
Personal Data We Collect
We may collect your personal data directly, indirectly, or through our affiliates, partners, or commercial allies, as well as through our offices, website, email, or telephone. The data we may collect includes:
- Full name
- Email address
- Phone numbers (work and/or mobile)
- Official identification
- Federal Taxpayer Registry (RFC)
- Commercial and/or personal references
Purpose of Data Processing
Your personal data will be used for the following essential purposes, necessary for the services or products you request:
- To fulfill contractual obligations, process payments, and manage documentation related to our business relationship.
- To provide customer service, identify your specific requests, and process your inquiries.
- To establish relationships with service providers.
- To create and maintain a unique profile for you, enabling us to offer tailored products and services.
- To analyze your interactions with S4B through various channels, including our website and social media.
- To carry out all activities necessary for our legal relationship.
- To complete commercial transactions as a supplier or client.
- To comply with applicable laws and regulations.
- To preserve and consult your personal data in our identification records.
- If you have an employment relationship with S4B, to identify you and manage information required for internal processes and compliance with legal obligations.
- For business prospecting purposes.
Additional Purposes
- To inform you about new or related services and products.
- To notify you of changes to our services.
- For marketing, advertising, or commercial prospecting purposes, including communications from third parties, subject to your consent.
- To evaluate the quality of our services.
Categories of Personal Data
For the purposes described above, we may use the following categories of personal data:
- Identification data
- Contact data
- Employment data
- Academic data
- Financial and/or asset data
- Address data
Sharing of Personal Data
Your personal data may be shared within and outside Mexico with the following parties for the purposes indicated:
| Recipient | Purpose | Requires Consent |
|---|---|---|
| Clients | Business relationship and/or contractual compliance | Yes |
| Suppliers | Business relationship and/or contractual compliance | Yes |
| Government entities and authorities | Business relationship and/or compliance with legal, tax, and accounting obligations | Yes |
Your Rights (ARCO)
You have the right to access, rectify, cancel, or object to the use of your personal data (known as ARCO rights). Specifically, you may:
- Access: Know what personal data we hold about you.
- Rectify: Request corrections if your data is outdated or inaccurate.
- Cancel: Request deletion of your data from our records if you believe it is being misused.
- Object: Object to the use of your data for specific purposes.
How to Exercise Your Rights
- Submit the ARCO Rights Request Form to our Data Protection Department at privacidad@silent4business.com.
- You will receive an acknowledgment of receipt from our Data Protection Department.
- Your request will be processed within 20 business days. If approved, your request will be implemented within 15 business days of notification.
You may also revoke your consent for secondary purposes or request to be included in our Exclusion List to limit the use and disclosure of your data. Please send your request to privacidad@silent4business.com and include your full name and email address. You will receive confirmation of your revocation or inclusion in the Exclusion List within 20 business days.
Updates to this Notice
This Privacy Notice may be updated or modified at any time to comply with legal requirements or our internal policies. The latest version will always be available on our website: https://silent4business.com/
Last Updated: May 20, 2025.